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add custom features currently not working for importing anything (help)

seth_drakeseth_drake Member Posts: 4 EDU
I've been running into a very problematic error when trying to import anything using "add custom features": when trying to input from a community document, add custom features seems to attempt to add the feature but just does absolutely nothing (when I click it a second time it says that the feature has been removed from my toolbar, even though it was never added), and when I try to add something already included in the search such as Keyway or Lighten, I get the error "Failed to add custom feature "[the feature in question]" to your toolbar. Cannot read properties of null (reading 'id')"

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    It is added to the custom feature drop-down, not the toolbar.
    Senior Director, Technical Services, EMEAI
  • seth_drakeseth_drake Member Posts: 4 EDU
    NeilCooke said:
    It is added to the custom feature drop-down, not the toolbar.
    I already checked that and its not there
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Perhaps you have that toolbar hidden? Right-click on the toolbar, customize, restore.
    Senior Director, Technical Services, EMEAI
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