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how to set the export unit equal to the workspace unit and the resolution on fine?

kees_bijkerkees_bijker Member Posts: 103 ✭✭
Hello Onshape friends,

I did something stupid, I changed the export rules and could not get it back to what it was before. So I deleted it and made a new export rule as per default. The rule that applies now is :${name}, which is what I wanted.
But, since I did this the export is now using meters as the unit and the resolution is set to medium every time I restart Onshape. If I set it it remains correct during my session but when I re-log in, it is back to meters and medium resolution. I cannot find the place where to set this. Please can anybody point me to where this setting is hiding?
Many thanks in advance.

Answers

  • john_robinson568john_robinson568 Member Posts: 15
    I'm having the same issue, however I didn't touch the export rules beforehand, it just started happening a few days ago. I've looked everywhere, but I can't find the default settings anywhere. 
  • kees_bijkerkees_bijker Member Posts: 103 ✭✭
    I'm having the same issue, however I didn't touch the export rules beforehand, it just started happening a few days ago. I've looked everywhere, but I can't find the default settings anywhere. 

    so maybe it had nothing to do with me changing my export rules? Hmmm, that is interesting.
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,726
    Looks like a bug - please open a support ticket.
    Senior Director, Technical Services, EMEA
  • kees_bijkerkees_bijker Member Posts: 103 ✭✭
    I'm having the same issue, however I didn't touch the export rules beforehand, it just started happening a few days ago. I've looked everywhere, but I can't find the default settings anywhere. 

    so maybe it had nothing to do with me changing my export rules? Hmmm, that is interesting.
    NeilCooke said:
    Looks like a bug - please open a support ticket.

    Done! How long before we can expect somebody to look into this do you think?
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,726
    Unlikely before January.
    Senior Director, Technical Services, EMEA
  • kees_bijkerkees_bijker Member Posts: 103 ✭✭
    I'm having the same issue, however I didn't touch the export rules beforehand, it just started happening a few days ago. I've looked everywhere, but I can't find the default settings anywhere. 

    so maybe it had nothing to do with me changing my export rules? Hmmm, that is interesting.
    NeilCooke said:
    Looks like a bug - please open a support ticket.

    Done! How long before we can expect somebody to look into this do you think?
    And Jmoellers has just confirmed it has been accepted as a bug and they will look into it.
  • robert_scott_jr_robert_scott_jr_ Member Posts: 513 ✭✭✭
    Ah! that explains why imports are too tiny to be seen in a slicer. - Scotty
  • david_k_clarkdavid_k_clark Member Posts: 2
    This seems like it's something that has changed over the last couple of days for sure. It might be related to new documents rather than all documents (a doc I started about 3 days ago exports in meters every time I start a new session, but older docs are still in millimetres)

    Is there a bug logged somewhere if info is needed?
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,726
    @david_k_clark yes a bug has been filed.
    Senior Director, Technical Services, EMEA
  • kees_bijkerkees_bijker Member Posts: 103 ✭✭
    I'm having the same issue, however I didn't touch the export rules beforehand, it just started happening a few days ago. I've looked everywhere, but I can't find the default settings anywhere. 

    so maybe it had nothing to do with me changing my export rules? Hmmm, that is interesting.
    NeilCooke said:
    Looks like a bug - please open a support ticket.

    Done! How long before we can expect somebody to look into this do you think?
    And Jmoellers has just confirmed it has been accepted as a bug and they will look into it.
    This seems like it's something that has changed over the last couple of days for sure. It might be related to new documents rather than all documents (a doc I started about 3 days ago exports in meters every time I start a new session, but older docs are still in millimetres)

    Is there a bug logged somewhere if info is needed?

    I opened a bug request and a ticket has been opened.
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