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I am having a bug with my onshape. Mesurements and plane name not showing

eugene_peppelitiseugene_peppelitis Member Posts: 4 EDU
in Community Support
Helo, I have reacently had a bug with onshape. Mesurements in sketches do not show, as shown in the picture, as well as the name of a sketch plane.

Are there any fixes to this problem I can do from my side, and have anyone had this problem. I am using a lenovo x1 carbon 7th gen, running win 11 and using firefox as my browser.

I reported the bug at the report a bug page

best of regards, any suggestions are thanked in advance

Best Answer

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Answer ✓
    All I can suggest is that you make sure your graphics drivers and browser are up to date (and perhaps test it with a different browser too). Also try clearing your browser cache. If still no luck, please open a support ticket (Help > Report a bug).
    Senior Director, Technical Services, EMEAI

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Hi and welcome. Did it work before and now it is behaving differently?
    Senior Director, Technical Services, EMEAI
  • eugene_peppelitiseugene_peppelitis Member Posts: 4 EDU
    @NeilCooke yes, it did work beforehand. The bug has persisted for a few weeks now. apologies for late reply
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Answer ✓
    All I can suggest is that you make sure your graphics drivers and browser are up to date (and perhaps test it with a different browser too). Also try clearing your browser cache. If still no luck, please open a support ticket (Help > Report a bug).
    Senior Director, Technical Services, EMEAI
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