Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Rectangle icon missing - view has a dark bacground instead of white

First-time user and going through tutorials. When I open my first sketch the background is black instead of white and I cannot find the rectangle icon to draw a square. Advice?

Ron

Best Answer

Answers

  • Ste_WilsonSte_Wilson Member Posts: 364 EDU
    Answer ✓

    If the background is black that's a browser/ graphics card issue. A quick search on here should find you some fixes. The easiest being try a different browser.

  • Matt_ShieldsMatt_Shields Member, Onshape Employees Posts: 449

    In Onshape, a black screen indicates that you are having a graphics rendering problem (or you're in dark mode).  If you are in Chrome, check to make sure hardware acceleration is enabled:

    • Go to chrome://settings/
    • System
    • Make sure “use hardware acceleration when available” is checked.
    • Go to chrome://flags/
    • Make sure “Override software rendering list” is Enabled.

Sign In or Register to comment.