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click on anything in Public

ryan_britton993ryan_britton993 Member Posts: 2

When I click on a file sin the public section to view it keeps giving me an error saying onshape is not connected refresh my browser. I have done that several times and also different browser and it is still giving me that error. Can someone point me in the right direction as to what I might be doing wrong?

Thanks.

Answers

  • nick_papageorge_dayjobnick_papageorge_dayjob Member, csevp Posts: 1,155 PRO

    How about when you create a new document and model something from scratch? Does that work ok for you?

  • jim_zamecnikjim_zamecnik Member Posts: 49

    Not sure where the problem might be, but I can open any of the public docs.

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 6,019 image

    Try a different network and/or device. Adblockers and extensions can cause this.

    Senior Director, Technical Services, EMEA
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