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It's only me who has this type of problem with Onshape hanging?
Sometimes Onshape just refuses to work. No matter what I'm trying to do, at some point in using some feature it just starts "loading" and hangs in that state for looooooooooooooooong time. How much time? I don't know, because, to reduce the risk of me putting my fist through my monitor I just go away to do something else. But I'm sure that we talking hours here.
If I decide to refresh the page in this state, I get a ghost user with my name that is "doing something" with the same document. The more times I refresh - the more ghosts I get.
I have "poor connection" icon since I started using Onshape, it mostly was just that - an icon, it was not indicative of the performance that I was getting. Most of the time everything worked alright. I mostly attributed this icon to me being located in the region that is not optimal in terms of the proximity to onshape servers.
Oh, that is something new:
Answers
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What does https://cad.onshape.com/check say?
Senior Director, Technical Services, EMEA0 -
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Are you using VPN? You are connected to Singapore rather than Dublin. Also, make sure any adblockers or other extensions are removed. When in a Document, the performance advisor (on the left) will tell you your ping time. Anything over 100ms is not good.
Senior Director, Technical Services, EMEA0 -
No VPN, no nothing. Mismatch with server connection was from the start of me using Onshape over a year ago.
I got used to high ping, just keeping my speed down so Onshape has enough time to catch what I'm doing.0





