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Log in help

ronald_lake
ronald_lake Member Posts: 6 ✭✭
in Community Support
When I tried to log in this morning I got this screen and it is not what I normally get. Whats worng?

Answers

  • lougallo
    lougallo Member, Moderator, Onshape Employees, Developers, csevp, pcbaevp Posts: 2,019 image
    Try hitting SHIFT + Reload of the page.
    Lou Gallo
    Sr. Director of Product Definition. UX and Support
  • john_rousseau
    john_rousseau Member, Onshape Employees, Developers Posts: 425 image
    Hi @ronald_lake. Try refreshing the page in your browser. If that doesn't work, please open a support ticket. Sorry for the hassle.

    -John
    John Rousseau / VP, Technical Operations / Onshape Inc.
  • kenneth_långström
    kenneth_långström Member Posts: 1 ✭
    Hi! I have a whole high school class using Onshape right now. 50% of them are currently unable to do any work because this problem. Refreshing while holding Shift-key does not work. Any other suggestions besides opening a support ticket?  

    - Kenneth

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