Home› Community Support

Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Options

model display disappears

paul_kurowskipaul_kurowski Member Posts: 1 ✭
in Community Support
when I open a model it shows up then it disappears as if made invisible
everything in the Feature Manager is still there
is this a graphics problem?

Answers

  • Options
    shanshanshanshan Member Posts: 147 ✭✭✭
    because you made the model invisible , that'why it disappeared after that
  • Options
    TimRiceTimRice Member, Moderator, Onshape Employees Posts: 315
    edited November 2016
    @paul_kurowski , have you tried clearing your browser cache? To do so, hold shift and click on the refresh button. Additionally, you could try opening the document in a different browser. We have also seen some strange bugs related to certain extensions. You could try temporarily disabling all browser extensions and trying again. Hopefully one of these solutions works for you! If not, please provide us with more details on what causes this behavior to occur.
    Tim Rice | User Experience | Support 
    Onshape, Inc.
  • Options
    brucebartlettbrucebartlett Member, OS Professional, Mentor, User Group Leader Posts: 2,137 PRO
    I have a similar problem with surfaces. I will try clear cache and see it that fixes it.
    Engineer ı Product Designer ı Onshape Consulting Partner
    Twitter: @onshapetricks  & @babart1977   
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.

Sign In

Categories

Vanilla Forums