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Angle Dimension and Line Tool in Sketches not working
andrew_bissett
Member Posts: 3 PRO
Hi there
I'm experiencing problems with Part Model Sketches and the ability to add an Angular Dimension between two lines. This has been working in the past, but unfortunately not now.
I'm also having problems with the Line Tool in Sketches. If I click once in the Sketch to start the line a "0" appears in the screen and not the start of a Line. I have to click and hold for a Line to appear and then let go for an end point. I then have to repeat this process in order to create another Line.
I am only experiencing this on my Apple Mac Pro and have no problems with these features on my Windows 10 Workstation. So I'm assuming this is a platform issue. FYI... I'm running OS Sierra Version 10.12.3. I've also tried running Onshape on both Chrome and Safari and I have the same problems. I have even tried clearing my Browser Caches, updating the Divers on my Mouse and still the problem;ems exist.
If anyone can shed some light on this problem I would appreciate it very much. Thanks
I'm experiencing problems with Part Model Sketches and the ability to add an Angular Dimension between two lines. This has been working in the past, but unfortunately not now.
I'm also having problems with the Line Tool in Sketches. If I click once in the Sketch to start the line a "0" appears in the screen and not the start of a Line. I have to click and hold for a Line to appear and then let go for an end point. I then have to repeat this process in order to create another Line.
I am only experiencing this on my Apple Mac Pro and have no problems with these features on my Windows 10 Workstation. So I'm assuming this is a platform issue. FYI... I'm running OS Sierra Version 10.12.3. I've also tried running Onshape on both Chrome and Safari and I have the same problems. I have even tried clearing my Browser Caches, updating the Divers on my Mouse and still the problem;ems exist.
If anyone can shed some light on this problem I would appreciate it very much. Thanks
0
Best Answer
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Paul_J_Premakumar
Member, Onshape Employees Posts: 214 
Hi Andrew,
You may want to contact support to get help with this issue.6
Answers
You may want to contact support to get help with this issue.
Thanks for your help. I've already done that, but as yet I've not got a solution from them, so I thought I'd throw it out there to see if anyone else has experienced this problem.
Regards Andrew