Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
How does someone get a deactivated account?
![brucebartlett](https://profiles.onshape.com/5d107df5c4dcb5b9b7f21b366b6c6c9619fc5eff1f4f411e0b6c25a22b749d31.png)
Just tried sharing to someone and got this message. Any ideas why?
Pretty sure they had an account linked this email and have loaded my drawing previously. Also, I had unshared and now trying to reshare.
![Image: https://us.v-cdn.net/5022071/uploads/editor/j1/zu4doa686k5j.png](https://us.v-cdn.net/5022071/uploads/editor/j1/zu4doa686k5j.png)
Pretty sure they had an account linked this email and have loaded my drawing previously. Also, I had unshared and now trying to reshare.
![Image: https://us.v-cdn.net/5022071/uploads/editor/j1/zu4doa686k5j.png](https://us.v-cdn.net/5022071/uploads/editor/j1/zu4doa686k5j.png)
0
Answers
UX/PD/Community Support