Onshape is non-reacting

wim_kuijpers

I am a total newby on Onshape and trying to get things upend running. I have tried to sketch lines but after one line the system does not react anymore. A small circle appears on my screen which keeps running around. What did I do wrong ?

NeilCooke

Hi - what browser are you using? Should work fine on Chrome, Firefox or Safari on Mac, Windows or Linux.

dick_van_der_vaart

@wim_kuijpers If you are living in Holland and having Ziggo as provider, there are problems with the internet connection

john_rousseau

Hi @wim_kuijpers. Go to https://cad.onshape.com/check and see what you are getting in the "Performance check" section.