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Feature script "Beam" - feature library update

frank_ring
frank_ring Member Posts: 44 ✭✭
Since today I get this messge when using feature script "Beam" (graphic is in german):
"This workspace uses an old version of the feature library and must be updated before the Beam feature can be used".
A new Version for "Beam" is currently not available?
Thanks for your help.
Frank



Best Answer

Answers

  • frank_ring
    frank_ring Member Posts: 44 ✭✭
    In the meantime, I have made the following discoveries:
    After the security update from this morning (Windows 11 + Edge Browser) the described message appears.
    On a machine with Windows 10 + Edge, everything seems to work normally. The problem seems to be with Windows 11.
    Does anyone have any ideas?
  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,092 image
    edited February 2022
    It has nothing to do with your computer. How old is the document? If it is older than the last time the Beams feature was updated (Official V28, Nov 2021) and the document was somehow not upgraded, then that will be the reason. Quick fix is to use an older version of Beams. Other fix is to report a bug (from the help menu).
    Senior Director, Technical Services, EMEA
  • frank_ring
    frank_ring Member Posts: 44 ✭✭
    The error even appears when creating a new beam. This document is only a few days old.


  • dirk_van_der_vaart
    dirk_van_der_vaart Member Posts: 561 ✭✭✭
    Just update the Beam feature, right click on the icon.
    Version should be original V28
  • frank_ring
    frank_ring Member Posts: 44 ✭✭
    The installed version schould be the newest. There is no update available.


  • romeograham
    romeograham Member, csevp Posts: 770 PRO
    Answer ✓
    @frank_ring
    It looks like you're not using the Official Beams featurescript - but someone's copy.
    @NeilCooke above referenced the Official one is at V28.


    You can install it from here: https://jps.onshape.com/documents/e15c2c668d138f01242d0c80/v/346d15aa4aa231b970b2fa9a/e/2d5660fc1012df9598f00251
  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,092 image
    Senior Director, Technical Services, EMEA
  • frank_ring
    frank_ring Member Posts: 44 ✭✭
    Ok. It works again. Sorry for the misunderstanding. I didn't realize that I didn't copy the original branch.
    Thanks for your help  :)
  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,092 image
    Ok. It works again. Sorry for the misunderstanding. I didn't realize that I didn't copy the original branch.
    Thanks for your help  :)
    Make sure you are not copying the Beams document, but simply adding it to your toolbar, then you'll get notified of any updates.
    Senior Director, Technical Services, EMEA
  • nico_siebers
    nico_siebers Member Posts: 2 EDU

    I get the same problem, but with the frame Feature

    image.png

    I use OnShape since yesterday.

  • Oliver_Couch
    Oliver_Couch Member Posts: 230 PRO

    You can force a document version update by deleting and restoring a document.

    The frame feature is based on the beam feature I believe.