Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
john_rousseau 
VP of Technical Operations for Onshape. Proud husband and father. Avid cyclist. Ex-paramedic and search dog trainer / handler.
Reactions
-
Re: cad.new down?
Hi @fnxf. TMI: Originally Google hosted the .new domain. They did the registration, DNS service and redirect. We wanted to consolidate this under the registrar that PTC uses, so we moved the registra… (View Post)2 -
Re: Compliance Help: Saving work for 7 years
In industry, STEP files are used for similar compliance requirements. Onshape is a modeling service, so I don't know what "original submission" means. The work is generated in Onshape. I ca… (View Post)2 -
Re: Possible Onshape Downloader Malware
Thanks for the notification @IsaacSubudhi. Our security team will look into this. This is definitely not a legitimate Onshape site. (View Post)1 -
Re: Where are US servers?
The latency from anywhere in the US to us-west-2 (Oregon) is easily low enough for CAD work. If your connection stutters or forgets to load, that's a different issue. You should look at your machine … (View Post)1 -
Re: Improvements to Onshape - November 1st, 2024
The toothpick was still coming out wet. It needed a few more minutes in the oven. (View Post)5