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First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
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john_rousseau 
VP of Technical Operations for Onshape. Proud husband and father. Avid cyclist. Ex-paramedic and search dog trainer / handler.
Reactions
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Re: Onshape is disconnected - refresh page
Hi @dan_engerer. We have put a lot of time into tracing these issues down. You are not the first person to report this. Almost 100% of the time it's a problem with a piece of networking equipment nea… (View Post)3 -
Re: Performance test results
These tools allow reporting from multiple places in the processing pipeline. This includes the client code in the browser and all server-side code. We are also looking into providing more, customer-v… (View Post)2 -
Re: New terms policy
Hi @owen_sparks. Here's a little more information in the hope that it helps you and some others. The EU's GDPR regulations, which went into effect on 25 May 2018, specify how we can collect and use y… (View Post)3 -
Re: What is it?
Hi @peter_clifford. Those are mate connectors. Take a look at: - https://www.onshape.com/videos/using-mate-connectors - https://cad.onshape.com/help/Content/mateconnector.htm (View Post)1 -
Re: Under 13 accounts/ age restriction
Fair enough. I'll take this up with our legal team. I know there's demand for this and I suspect there have been a few "less than accurate" answers to our age question during signup already… (View Post)10






















