Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
john_rousseau 
VP of Technical Operations for Onshape. Proud husband and father. Avid cyclist. Ex-paramedic and search dog trainer / handler.
Reactions
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Re: Is it just me, or did Onshape suddenly get crazy slow a few weeks ago?
Hi @shawn_crocker. Sorry you are having issues. We have a lot of metrics and alerts around performance and we don't know of anything particularly bad or systemic. If thumbnails are coming in slowly, … (View Post)1 -
Re: Block page redirect?
This is probably something we are going to need to change on the Onshape side. We aren't preserving the original URL through the redirects. Can you please open an improvement on this? (View Post)2 -
Re: Improvements to Onshape - August 11th, 2023
@david_riedell, as a rule we don't talk about release dates for upcoming functionality. We do realize how important CAM functionality is to our customers and we're just as excited as you are to get i… (View Post)2 -
Re: Connection error with school computers
Hi @jerry_palardy. There is either network gear or, more likely, security software on the student devices that is blocking websockets. We still use TCP 443, but some security software doesn’t like we… (View Post)1 -
Re: Nearly reached my limit with Onshape
Well that's annoying. I can't promise how fast we will be able to resolve other bugs, but having you suffer with a 10m open for 16+ days is unacceptable. There's a bug associated with your ticket tha… (View Post)6
