Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
john_rousseau 
VP of Technical Operations for Onshape. Proud husband and father. Avid cyclist. Ex-paramedic and search dog trainer / handler.
Reactions
-
Re: Onshape is not connected. Refresh the browser to continue working on this document? (Now Sorted)
AVAST AntiTrack is blocking the connections in the browser. This it not something that Onshape can fix. (View Post)2 -
Re: Onshape is not connected. Refresh the browser to continue working on this document? (Now Sorted)
Any new anti-track software installed on your machine? Avast is a common one that blocks websockets. (View Post)1 -
Re: cad.new down?
Hi @fnxf. TMI: Originally Google hosted the .new domain. They did the registration, DNS service and redirect. We wanted to consolidate this under the registrar that PTC uses, so we moved the registra… (View Post)2 -
Re: Compliance Help: Saving work for 7 years
In industry, STEP files are used for similar compliance requirements. Onshape is a modeling service, so I don't know what "original submission" means. The work is generated in Onshape. I ca… (View Post)2 -
Re: Possible Onshape Downloader Malware
Thanks for the notification @IsaacSubudhi. Our security team will look into this. This is definitely not a legitimate Onshape site. (View Post)1
