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Drawing Error

Hi, I'm probably doing something wrong, but every time I select 'Create Drawing' I get this error 'T2-Start_R Http::Client error: 401' (and no drawing). It also crashes the browser (Safari) most times I try. Simple drawings, nothing too complex. Maybe a feature that's on paid-for version only? Any wise words gracefully received! Thanks Simon

Best Answers

  • NeilCookeNeilCooke Posts: 1,758
    edited November 22 Accepted Answer
    @simon_owen703 can you check that you are logged into cad.onshape.com and not sso.onshape.com?

    If that doesn’t work can you try a different browser?
    Neil Cooke, Director of Technical Marketing, Onshape Inc.
  • simon_owen703simon_owen703 Posts: 3
    Accepted Answer
    That was it. cad.onshape.com did it! Thank you very much

Answers

  • owen_sparksowen_sparks Member, Developers Posts: 1,823 PRO
    Doesn't sound like a "you" thing.  Drawings are in paid and unpaid subscriptions.  Have you opened a support ticket?
    Cheers,
    Owen S.
    Production Engineer
    HWM-Water Ltd
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 1,758
    edited November 22 Accepted Answer
    @simon_owen703 can you check that you are logged into cad.onshape.com and not sso.onshape.com?

    If that doesn’t work can you try a different browser?
    Neil Cooke, Director of Technical Marketing, Onshape Inc.
  • simon_owen703simon_owen703 Member Posts: 3
    Accepted Answer
    That was it. cad.onshape.com did it! Thank you very much
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