Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:

  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

cad.onshape.com is blocked in Russia

Dmitry_GolovkinDmitry_Golovkin Member Posts: 19
Hello,
Russian government blocks ip addresses which contain "illegal" information. The ip 18.202.251.197 is blocked because some time ago there was a website which Russian government didn't like.
I could't find a way to make them unblock this address.
so we have to use VPN services to access Onshape which is slow and inconvenient.
Isn't it possible to assign another ip address for cad.onshape.com for Russia? 

Best regards,
Dmitry

Comments

  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 257
    edited January 10
    Hi @Dmitry_Golovkin. The list of blocked Russian IPs continues to change. They are generally blocking AWS IPs by range and not just specific ones. Our IPs change on a regular basis, but they often are in the blocked ranges.

    I think a VPN is your best option.

    -John
    John Rousseau / Director, Technical Operations / Onshape Inc.
  • konstantin_shiriazdanovkonstantin_shiriazdanov Member Posts: 956 ✭✭✭✭✭
    Most of the time cad-usw2.onshape.com works good enough without vpn.
  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 257
    Using the "cad-usw2" address is highly discouraged. It is only useful in specific cases. It may hurt your performance and may hurt your availability in the case of a failure.
    John Rousseau / Director, Technical Operations / Onshape Inc.
  • Dmitry_GolovkinDmitry_Golovkin Member Posts: 19
    Thank you guys.
Sign In or Register to comment.