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Exercise fails to load

scott_davis733scott_davis733 Member Posts: 9 EDU
in Learning Center
I have a class working through Introduction to Assemblies. However, the Assembly exercise for step 3 is not loading. We are stuck until this can be remedied. Please help.

Answers

  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 194
    @scott_davis733 can you please show a screenshot? I think I am looking at the same exercise you are having an issue with and it is loading okay:

  • scott_davis733scott_davis733 Member Posts: 9 EDU
     That is the correct exercise. My entire class is having the same issue. We have never had one fail to load. It dumps me back out with the exercise. Is there an external link to the document I could try? I will also reach out to my IT department to see if the network is blocking it. I may also use my phone as a hotspot to bypass the network to see if that works. Any other ideas?
  • scott_davis733scott_davis733 Member Posts: 9 EDU
    I just had another student try this who is not on campus. He is using a school Chromebook though and received a popup that said something about failure to load and internal error.
  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 194
    Is the Onshape document not opening? Or the slide within the Learning Center?
  • KatieHuffmanKatieHuffman Member, Onshape Employees, Developers Posts: 194
    I saw the error upon opening the public document as well. I refreshed a couple times- and the document seems to open now. Can you try again and let me know if the document is opening?
  • scott_davis733scott_davis733 Member Posts: 9 EDU
    I refreshed thrice and no dice.
  • scott_davis733scott_davis733 Member Posts: 9 EDU
    I retried to open it and got it!
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