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Where did my document go?

Virginia_NelsonVirginia_Nelson Member Posts: 2 EDU
I was working on my project all day. I closed the tab to take a break, and when I came back the whole document is gone. I looked in the trash and it was not there, so then I looked under my activity, and it doesn't say anything about the document I was working on. It's like my project doesn't even exist.   

Answers

  • MichaelPascoeMichaelPascoe Member Posts: 2,808 PRO
    This will be a question for the Onshape support. The best way to ask them is by clicking the question mark drop down menu in the top right of your screen. Then click contact support. Don't forget to describe the problem to them too.



    RENDERCAD
    rendercad.ai - Photorealistic product rendering.

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