Support code f129666d8f37c3185f6d211e.

ahmed_allam

Hi Sir 
There is a problem with opening this file

https://cad.onshape.com/documents/0277fdf470d25211e4d51912/w/f2016fa45dd86548db1ca89f/e/00108fb478e338f39212ef12?renderMode=0&uiState=617c2187f214bb0b0f40aa24

and this is the Support code f129666d8f37c3185f6d211e.

PeteYodis

@ahmed_allam I've created a support ticket for this -  which is the best avenue for this.  Users can submit these issues accessed under the help menu in the product.  Please share the document with Onshape Support.

To share with support, from in Onshape, click Share and then click the Share with Onshape support slider at the bottom left of the window. It should turn blue, indicating the document is shared with support. Remember, you may revoke access anytime by clicking the slider again (it will turn gray). We will notify you when we resolve the issue.

PeteYodis

@ahmed_allam It appears on initial inspection that your part studios are creating a network of nested derives that result in a 10 minute timeout on compute.  When you use a derive feature it interjects a call to another part studio to build that geometry and derive it into the current part studio.  The feature statistics don't show this time involved, they only show the time of feature computes in features in this part studio.  So as you add more derived cases to a collection of part studios, it's creating a compute dependency that you might not be aware of.  

In general there are usually better workflows to approach what you are trying to achieve if you are using derives to this level.  Derives are powerful, but must be used with that understanding as well.  

We are explaining in more detail on the Support tickets.