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"Failed to get next documents. An unexpected error has occurred. Check your network connection."

landon_berry474landon_berry474 Member Posts: 2 EDU
in Community Support
I cannot login into the https://cad.onshape.com/signin page to see ANY of my documents. When I do I receive the above error. This happens in any browser and my network connection is fine.

OnShape will allow me to sign in to other pages, such as this one and onshape.com, but I cannot access the cad webpage and work on any of my projects. How can I fix this? 

I haven't seen this error on any other posts so hopefully this isnt a repeat.

Thanks for the help!

Answers

  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 396
    edited October 2022
    Hi @landon_berry474 . Sorry you are running into issues. I can see from the logs that you had a successful modeling session. Are you still seeing any issues? I am looking into what you were running into earlier.

    -John
    John Rousseau / VP, Technical Operations / Onshape Inc.
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