Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Mac / Chrome / SpaceMouse disconnections

david_brophydavid_brophy Member Posts: 30
I'm using a Macbook Pro M1 Max with OSX 12.5.1 (21G83), Chrome 107.0.5304.110 and a SpaceMouse Wireless (connected with a USB cable), with the latest drivers (3Dconnexion Home app shows v1.2.2.307).

A few times a day, the 3D mouse stops working in Onshape. I've discovered it can be reactivated by running "3DxNLServer.app" then refreshing the browser tab.

Does anyone else have this problem? Are there any fixes? Perhaps there's an easier way for Onshape to rediscover the mouse without refreshing the browser tab?


  • S1monS1mon Member Posts: 1,984 PRO
    It’s not happening quite that often, but I have similar issues. 
Sign In or Register to comment.