Can't Create a Blank Document - Has a sketch on it when created!

julian_frost

I don't know what I did, but I somehow managed to store a sketch on the top pane of the default OnShape document! Now, whenever I create a document, even one I already created, that sketch appears and I can't get rid of it!





How do I restore the default document to contain just the origin, top, front and right planes, as it would normally?

Thanks!

S1mon

It may be possible that this is some weird graphics caching problem, and restarting your browser could fix it. If not, report this to support.

https://cad.onshape.com/help/Content/contactus_And.htm

julian_frost

S1mon said:

It may be possible that this is some weird graphics caching problem, and restarting your browser could fix it. If not, report this to support.

https://cad.onshape.com/help/Content/contactus_And.htm

Thanks... that's exactly what it was. I closed the browser tab, shut down the web browser and re-opened it and it was back to normal! Phew!

Evan_Reese

Sometimes when graphical things like this happen it has to do with the cache. The following steps usually solve it:

1. control + d to open a diagnostic panel (I'm on Mac, not sure on Windows).
2. Click Clear local display cache
3. shift + refresh - holding shift while refreshing the page does a hard refresh
   

After that any odd graphics are usually fixed.

julian_frost

S1mon said:

It may be possible that this is some weird graphics caching problem, and restarting your browser could fix it. If not, report this to support.

https://cad.onshape.com/help/Content/contactus_And.htm

Thanks... that's exactly what it was. I closed the browser tab, shut down the web browser and re-opened it and it was back to normal! Phew!