STL export issue

giacomo_ardesi

Hi all,

I'm exporting this model I made for our wedding rings to be 3D printed...but there's an issue with one hidden auxiliary surface I used to make the inner engravings with...: on export (STL, binary, fine) the surface "appears" even though it was hidden and notice it's actually fully circular, though on export it appears as if it's half circle...what's strange is that one month ago the (substantially) same model exported flawlessly! And also made 3D print perfectly.

I attached two images.

cheers
Giacomo

andy_morris

Hi Giacomo,
Please could you open a support ticket (from Help > Feedback) and we will investigate.
Congratulations on your marriage from the Onshape team!
Andy

giacomo_ardesi

Thank you Andy! I was making the last tuning to the model in order to take advantage of the 20% discount on Shapeways until next nov 29...! (18k gold is quite expensive).

Doh!

giacomo_ardesi

Ok, left feedback and shared models with the team of both rings. Going in bed (midnight here in Italy). Hope you can work it out!

cheers
Giacomo

andrew_troup

@giacomo_ardesi

If the surface appears in the surfaces list (below the parts list, which in turn is below the feature list)



You will be able to select that surface (you will first need to click on the right-pointing arrowhead to expand the surface list as shown), then RMB , and choose "Delete"

Although this brings up a "Delete Part" dialog, the Delete feature also works to delete surfaces, and this is quite common practice to clean up a solid model once any surfaces have done their job further up the tree.

This might work as a stop-gap workaround to get your part printed.

giacomo_ardesi

andrew_troup said:

@giacomo_ardesi

If the surface appears in the surfaces list (below the parts list, which in turn is below the feature list)



You will be able to select that surface (you will first need to click on the right-pointing arrowhead to expand the surface list as shown), then RMB , and choose "Delete"

Although this brings up a "Delete Part" dialog, the Delete feature also works to delete surfaces, and this is quite common practice to clean up a solid model once any surfaces have done their job further up the tree.

This might work as a stop-gap workaround to get your part printed.

Andrew, that worked! Thank you very much indeed for your time and kindness. GIacomo