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How can I delete my account?

How can I delete my account?

Answers

  • NeilCooke
    NeilCooke Posts: 6,097 image
    Google it.
    Senior Director, Technical Services, EMEA
  • NeilCooke said:
    Google it.

    This isn't useful as this post is now the top result on google along with other forum postings asking on how to delete one's account with your reply to google the problem. Googling a problem does nothing if all the actual forum posts with what's supposed to be relevant information are just directing people back to the google page they came from.
  • NeilCooke said: Google it.
    This isn't useful as this post is now the top result on google along with other forum postings asking on how to delete one's account with your reply to google the problem. Googling a problem does nothing if all the actual forum posts with what's supposed to be relevant information are just directing people back to the google page they came from.
  • lougallo
    lougallo Posts: 2,020 image
    @james_garrard025 I can see you have marked your account for deletion. In cases where you have a paid or trial account, we need to enable that option to self-delete.  This is mainly due to the company part of your account so we make sure what you are asking is understood.  Sorry this was not more clear and let me know if you have any other questions.
    Lou Gallo
    Sr. Director of Product Definition. UX and Support
  • ilya_baran
    ilya_baran Posts: 1,273 image
    To answer the op, here's our documentation for free accounts: https://cad.onshape.com/help/Content/managefreeaccount.htm#Deleting
    Ilya Baran \ VP, Architecture and FeatureScript \ Onshape Inc