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Solid parts app

_Ðave__Ðave_ Member, Developers Posts: 712 ✭✭✭✭
I tried the solid parts app, I got an app tab but upon opening it ask for a password and didn't accept my onshape password. What other password could they want. When I clicked I forgot password I received permission not granted again.

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    _Ðave__Ðave_ Member, Developers Posts: 712 ✭✭✭✭
    I think that they asked for a password and I may have typed it in wrong, I got it to accept a request to reset my password but haven't received a response in my e-mail yet. It's been a few hours, I'll just wait I suppose.
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    _Ðave__Ðave_ Member, Developers Posts: 712 ✭✭✭✭
    This morning the app worked fine. It appears that it takes a while to register.
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    awkawk Member, Onshape Employees, Developers Posts: 78
    An application shouldn't just ask for your password 'out of the blue'. Some apps require you to register to create an account with their service and they may have a 'create an account' or 'sign up' link or button.

    Please use the Feedback menu item (under the Help icon) to send us a ticket if an app appears to be behaving incorrectly - we forward these to the partner and then work with them to make sure things get resolved.
    Director of API, Appstore, and App Partner Technical Support
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