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Possible storage issues with the onshape servers
dave_evans150
Member Posts: 2 ✭
I'm trying to figure out why my onshape has become unusable over the last week. I am new to the service and have a few small documents.
Lately, editing parts, changing anything results in a spinning wheel of death.
I thought it might be a problem with my document, so I tried to create a new document, but I can't. I get the following errors:
Document failed to be created. Error code: -1
Cloud storage failed to load
I get a clean bill of health from https://cad.onshape.com/check
Does anyone know what is going on with the servers, and if there's anything I can do to fix?
User agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:133.0) Gecko/20100101 Firefox/133.0 Browser: Firefox Browser Version: 133.0 Onshape server region: us-west-2 Expected server region: us-west-2
Comments
Onshape suffered an outage today from about 19:50 UTC to 21:20 UTC. https://status.onshape.com is always the place to check for the answer to "Is it me or is it Onshape?".
Sorry for the impact to your work.