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Issue with loading the workspace

bowitzbowitz Member Posts: 2 PRO
in Community Support
Hi
 
I have an issue with loading workspace. 
The message I got is: error with the internal server and the error code HTTP ERROR 500. 

This issue include all my workspaces in onshape. 

How can I solve this problem? 

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Best Answer

Answers

  • viruviru Member, Developers Posts: 619 ✭✭✭✭
    @line_dyre_hansen, Generally it is not happening. Can you please open a support ticket and give some more details to Onshape support team they definitely help you.
    If you would like help with a document or you have encountered a bug, you opt to Share the document with Onshape support by clicking the Share with Onshape support toggle button at the bottom left of the dialog. When shared, the toggle button turns blue.


    When a document is shared with Onshape support, the Share toggle button turns blue; at any time you can unshare the document with Onshape support by clicking the toggle link again.



  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,714
    @line_dyre_hansen we are aware of an issue and are working on it now - thank you for your patience.

    Senior Director, Technical Services, EMEAI
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