Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
Options
"Wait a moment" crashes?
owen_sparks
Member, Developers Posts: 2,660 PRO
Hi folks.
I'm getting an increasing frequency of crashes in OS using FF 50.0.2.
Anyone else?
Symptoms:-
Model is replaced by text stating "Wait a moment"
Waiting does nothing.
F5 to refresh yields the error "It looks like your browser doesn't have WebGL enabled. Click here for more information."
Closing and reopening FF fixes problem.
It's doesn't happen that often, maybe a couple of times a week.
Cheers,
Owen S.
I'm getting an increasing frequency of crashes in OS using FF 50.0.2.
Anyone else?
Symptoms:-
Model is replaced by text stating "Wait a moment"
Waiting does nothing.
F5 to refresh yields the error "It looks like your browser doesn't have WebGL enabled. Click here for more information."
Closing and reopening FF fixes problem.
It's doesn't happen that often, maybe a couple of times a week.
Cheers,
Owen S.
Business Systems and Configuration Controller
HWM-Water Ltd
HWM-Water Ltd
0
Best Answer
-
Options
Evan
Onshape Employees Posts: 62 
The "Wait a moment" message is displayed when the browser destroys the WebGL context that Onshape uses. Generally speaking, it is supposed to come back quickly with a new context. However, it sounds like it never does for you.
Given that even a page refresh does not resolve the issue, it is likely that Firefox is experiencing a bug of its own, and cannot produce new graphics contexts until it is restarted. It is possible this is due to an update to Firefox, an update to your graphics driver, or both. You're running the latest Firefox version, so that cannot be updated. Updating your graphics driver may resolve the issue.
If you continue to experience the issue, please post your graphics card and driver details so we can track the issue.6
Answers
Given that even a page refresh does not resolve the issue, it is likely that Firefox is experiencing a bug of its own, and cannot produce new graphics contexts until it is restarted. It is possible this is due to an update to Firefox, an update to your graphics driver, or both. You're running the latest Firefox version, so that cannot be updated. Updating your graphics driver may resolve the issue.
If you continue to experience the issue, please post your graphics card and driver details so we can track the issue.
Cheers,
Owen S.
HWM-Water Ltd