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Why did I get this error message and lose my work?

jon_woellhafjon_woellhaf Member Posts: 92 ✭✭✭

Best Answer


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    john_mcclaryjohn_mcclary Member, Developers Posts: 3,898 PRO
    It happens from time to time, just bad connection.. refresh and keep living.
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    jon_woellhafjon_woellhaf Member Posts: 92 ✭✭✭
    After refresh my allegedly saved work was gone. I am supposed to live with this? Unacceptable.
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    3dcad3dcad Member, OS Professional, Mentor Posts: 2,470 PRO
    How is it these days with sketch create/edit and disconnect - do you save unfinished sketch without user acceptance or do you decline it? I haven't had disconnect problems in a while..

    Only work I have ever lost was some sketch editing and I tend to accept+begin new edit every once in a while to get rollback points into history list.
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    jon_woellhafjon_woellhaf Member Posts: 92 ✭✭✭
    I opened a support ticket, as suggested, and received a quick response and very satisfactory answer. Onshape support is superlative!

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