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Feedback not working!

paul_delgadopaul_delgado Member Posts: 10 ✭
in Product Feedback
Anyone experiencing problems with feedback? I have several issues and I cannot submit feedback.

Comments

  • grochinogrochino Moderator, Onshape Employees, User Group Leader Posts: 44
    Hi Paul,
    How are you trying to submit Feedback? Though the  menu? What issues are you seeing with the Feedback tool?


  • paul_delgadopaul_delgado Member Posts: 10 ✭
    yes, I'm doing it through the menu... but nothing comes up... I mean the drop down tool pops up but when I click on feedback, nothing shows up.
  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 392
    Are you blocking popups or any sites? Are you using something like Privacy Badger that may be blocking the feedback tool?
    John Rousseau / VP, Technical Operations / Onshape Inc.
  • paul_delgadopaul_delgado Member Posts: 10 ✭
    I was using adblocker, but I just disable it and re started the web browser and same issue.
  • paul_delgadopaul_delgado Member Posts: 10 ✭
    Ok, works fine on Chrome, but for some reason not on firefox. Thanks for the help.
  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 392
    Any errors in your browser console?
    John Rousseau / VP, Technical Operations / Onshape Inc.
  • paul_delgadopaul_delgado Member Posts: 10 ✭
    Well nothing shows up, I mean nothing that will give me a warning. Else I don't know how I can check it.
  • paul_delgadopaul_delgado Member Posts: 10 ✭
    I'll get back to work and just use Chrome. I don't have time to check it out right now but I will come back to it. Many thanks.
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