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Trash automatically after only 3 days not 30, as advertised.

Reece_IsaacReece_Isaac Member Posts: 43 ✭✭
Hi,  I placed a document in the trash after making workspace copies of the two branches.  I thought I would hold onto the trashed document for the thirty days incase something I hadn't considered now required me to look in to the document again.  Yesterday I had a thought that I'd like to check in in that trashed document only to find the trash was empty.  Not the end of the word but surprisingly disappointed.
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Comments

  • jakeramsleyjakeramsley Member, Moderator, Onshape Employees, Developers, csevp Posts: 661
    Hi Reece_Isaac,

    Sorry to hear about that.  Please contact support and there may be something they can do to help.  At minimum, would be helpful to fix this issue.
    Jake Ramsley

    Director of Quality Engineering & Release Manager              onshape.com
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