Is Onshape down

_Ðave_

I keep getting "an internal error as occurred" error, is Onshape down or is it just me.

john_rousseau

Onshape is down. Please monitor http://status.onshape.com. We are profoundly sorry for this incident and we are working on restoring the service now.

dave_c

The Onshape service is back up as of 16:55 edt.

john_rousseau

Please see the writeup at https://forum.onshape.com/discussion/770/onshape-service-outage-10-may-2015

john_rousseau

Onshape is down. Please monitor http://status.onshape.com. We are profoundly sorry for this incident and we are working on restoring the service now.

dave_c

The Onshape service is back up as of 16:55 edt.

emagdalenaC2i

Thanks Dave anbd John

First of all, I really appreciate the communication of this issue in the forum.

Second, this is the first time I see Onshape down, and I knew Just In Time:

1. that there are a full system outage
2. when the issue was identified, and most important the expected time for the resolution
3. when resolved the incident and that You will be posting a full writeup in the next few hours and take measures to prevent this from happening again

Thanks for the information and Congrats.

Waiting to see the writeup

john_rousseau

Please see the writeup at https://forum.onshape.com/discussion/770/onshape-service-outage-10-may-2015

_Ðave_

Yes, Well done getting everything back online. I must say that I'm just a bit disappointed as I was hoping that it would come back online with the new drawing package. darn maybe next time.