Speed, is it just me or it's slow today?

jacques_spillmann

Has anyone experienced slower than usual refresh speeds today? it takes forever to display a mate connector when hovering a surface for example or even to generate the preview of a simple extrusion or sheet metal flange... the animated blue loading circle at the bottom of the screen is there for like a minute or more.
I have tried to refresh, restart browser and even rebooting my computer, seems to help a bit at first but ultimately goes back to being slow.

jacques_spillmann

I found out it has something to do with the document I'm working on. If I load another document and try to assemble parts together, Onshape responds as normal. Now what can make that specific document slow, I have no idea.

jakeramsley

Hi jacques_spillmann,

Can you send in a support ticket through the product and share the document with support?

jacques_spillmann

Ok, will do, I have a suspicion it might be related to the RealityRender tab, I deleted it and created a new one and things seem to be back to normal. but don't know for sure it is that.

jacques_spillmann

jakeramsley said:

Hi jacques_spillmann,

Can you send in a support ticket through the product and share the document with support?

Just shared the document, it seems it's back to running slow now, I just updated the part tab and the assembly seem to take forever to update from the changes I made in the part tab. What's strange is that the assembly seem to be updated but I can't slide parts as I had setup yet and if I go back to the part tab I see the blue loading circle again. after a while it finally updates and I can use the assembly, but several minutes of refresh time for an assembly does not seem normal to me (and it's not a very complex assembly).