I Broke it..? One of my project part studio tabs closes the browser session

howard_bertolo

I can't work on a particular project tab anymore. As soon as it loads I get the "Onshape is not connected" message and the screen greys out. I've been using Chrome for months without issue. Never had a problem before and all other projects and project tabs work without issue.

I also see multiple copies of ME viewing the project tab that is not loading, even though I am only using one computer, one browser, and one browser tab.






Someone please help, I have to send drawings for fabrication tomorrow. Thank you!

howard_bertolo

Correction, any browser tab of this particular project will break it. Some just take longer than others. When it breaks, I refresh the browser and then I see another copy of ME viewing the project.

It seems I get an additional instance of me viewing it every time I refresh the browser.

ilya_baran

Please report this to support (and share the document with support) and we'll investigate.

howard_di_lameo

Did you try to use Opera for example? I've never had a problem with it.