Strange Error Messages in Onshape

Jaydeep_Sarkar

I was trying to open the documents created by me but i faced the error attached.

The documents don't get loaded unless I refresh the page.

Some times i also face some error messages while logging in.

But they soon go away once I refresh. Its not affecting the work but is a bit annoying.

Can anyone help me know why do I get the issue ?

Do i need to modify any settings in my browser.

I am trying to work in Mozilla Firefox. Please find the configuration attached.

Thanks in Advance.

Regards,

Jaydeep

Jake_Rosenfeld

Hi @Jaydeep_Sarkar

Thank you for making us aware of this problem.  I have pulled a support ticket for you so that we can talk to you about this issue directly.  In the future feel free to contact us directly by using this link:
https://www.onshape.com/contact
Or by using the "Feedback" button under the "?" menu within Onshape.

Sorry for the inconvenience!

Jaydeep_Sarkar

Jake_Rosenfeld said:

Hi @Jaydeep_Sarkar

Thank you for making us aware of this problem.  I have pulled a support ticket for you so that we can talk to you about this issue directly.  In the future feel free to contact us directly by using this link:
https://www.onshape.com/contact
Or by using the "Feedback" button under the "?" menu within Onshape.

Sorry for the inconvenience!

Hello Jake,

Thanks for the quick reply. Since I wasnt sure if it was an issue with the browser or Onshape itself, I didnt raise a "Feedback". Will do that next time I face such issues.

Regards,

Jaydeep