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u i display is black ?

b_bruno
b_bruno Member Posts: 2 ✭
in Community Support
My U.I. is Black cannot turn it to white ?

Best Answer

  • b_bruno
    b_bruno Member Posts: 2 ✭
    Answer ✓
    It was just JAVA was not updated  :)

Answers

  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,092 image
    The graphics area or icons? Do you have any add-ins that invert colours (“dark mode”)?
    Senior Director, Technical Services, EMEA
  • brian_jordan
    brian_jordan Member, Developers Posts: 144 ✭✭✭
    edited June 2019
    I see exactly the same thing, graphics area has a black background, the feature list and toolbar are unaffected. It seems to be related to the Chrome update which I installed yesterday - Version 75.0.3770.90 (Official Build) (64-bit). Firefox is not affected so it's not an Onshape issue it seems.
  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,092 image
    Seems fine on Mac - does anybody else have this problem (on Windows)?
    Senior Director, Technical Services, EMEA
  • brian_jordan
    brian_jordan Member, Developers Posts: 144 ✭✭✭
    edited June 2019
    NeilCooke said:
    Hmm a lot of people would kill for that  :D
    It does display the work well, but it's not a great working environment, sketching is tricky! When can we have a switchable background colour option for the best of both worlds?
  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,092 image
    Please vote here https://forum.onshape.com/discussion/comment/53048#Comment_53048
    Senior Director, Technical Services, EMEA
  • b_bruno
    b_bruno Member Posts: 2 ✭
    Answer ✓
    It was just JAVA was not updated  :)
  • brian_jordan
    brian_jordan Member, Developers Posts: 144 ✭✭✭
    b_bruno said:
    It was just JAVA was not updated  :)
    My system checks for JAVA updates on Thursday night, it seems I was up-to-date then. When I got the Chrome upgrade on Saturday I immediately saw the problem.On checking today there was a JAVA update available. Installed and all is well. Thanks.
  • john_mcclary
    john_mcclary Member, Developers Posts: 4,093 PRO
    I just installed java and checked I'm on latest version of chrome.

    Doesn't do it for me :( Darn

    Chome: 75.0.3770.90
    Java: 8 Update 211
  • James_Patrick_Waters
    James_Patrick_Waters Member Posts: 1 EDU
    This is a problem for me.
    Chrome Version 86.0.4240.111
    Java Version 
  • loren_nell
    loren_nell Member Posts: 1 ✭
    I also have this problem!  Very frustrating.  My background is suddenly black!!! I've done all the java updates and not fixing my problem?  Any further suggestions please? 
  • alnis
    alnis Member, Developers Posts: 453 EDU
    edited November 2020
    @loren_nell It looks like something broke in Google Chrome's latest update. The workaround, for now, is to go to chrome://flags and enable "Override software rendering list"
    Forum post about it (@brynjar_andresen found this solution):
    https://forum.onshape.com/discussion/comment/66443/#Comment_66443
    imagepng
    Alternatively, you can use Firefox for an immediate, no-fiddling solution.
    Get in touch: contact@alnis.dev | My personal site: https://alnis.dev
    @alnis is my personal account. @alnis_ptc is my official PTC account.
  • flori_romer
    flori_romer Member Posts: 2 EDU
    I had the same problem. I turned on hardware acceleration in the browser settings and it fixed it
  • Jaimeeow
    Jaimeeow Member Posts: 10 ✭✭
    b_bruno said:
    It was just JAVA was not updated  :)
    this is great to know but.... how do i update chrome java? or whatever... i went into my preferences and told it to use light background but its still black....
  • antal_rutz
    antal_rutz Member Posts: 2 ✭
    flori_romer said:
    I had the same problem. I turned on hardware acceleration in the browser settings and it fixed it

    That helped me, thanks!
    My solution:
    I had to set dom.webgpu.enabled to True in Firefox (about:config)


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