Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

3D Connexion SpaceMouse - Not working

robert_garvinrobert_garvin Member Posts: 3

I can't seem to get the SpaceMouse to work in OnShape. It works in Bambu Studio, Orca Slicer, and Fusion 360. It also works in the demo software.

It does NOT work in Cura Slicer, right out the box, but I don't use that, so it's not a big deal.

3DxMacCore version 1.3.7.529 (529)

3DxWare version 10.8.7 (3836)

And Oddly: SpaceMouse Wireless - Firmware 0.00

Firmware is version 0.00?

I'm using Arc Browser, Version 1.94.0 (62506). (Built on Chromium Engine Version 136.0.7103.93)

MacOS 15.4.1 (24E263) (I do see via this page that Mac OS 15 isn't supported, neither is 14… Not sure when this page was last updated.)

This is confusing, because it works in Bambu Studio and Fusion360. So I'm assuming it has something to do with forwarding the mouse outputs to the web browser?

Any help is appreciated. Thanks!

Comments

  • EvanReeseEvanReese Member, Mentor Posts: 2,364 ✭✭✭✭✭

    Not sure why, but every so often I need to restart the 3dxNLServer to get mine working with Onshape again. To do that I

    1. hit "command+space" to bring up the spotlight search on my Mac.
    2. Type "3dx" which autocompletes to 3dxNLServer
    3. Hit "return" to restart it
    4. In Onshape I use "shift+r" to hard refresh the page.

    Kind of annoying, but It also goes really quick.

    If that fails a full computer restart seems to help.

    Evan Reese
    The Onsherpa | Reach peak Onshape productivity
    www.theonsherpa.com
  • romeograhamromeograham Member, csevp Posts: 700 PRO

    ….and for Windows, the process is similar:

    1. hit Windows key - type "Sto…" to invoke "Stop 3DxWare".
    2. Allow it to complete
    3. hit Windows key - type "Star…" to invoke "Start 3DxWare"
    4. Allow it to complete
    5. then often I need to refresh the browser window I'm working in

    As Evan said, it's annoying, but quick.

  • martin_kopplowmartin_kopplow Member Posts: 768 PRO

    @robert_garvin

    If it doesn't work at all, (as opposed to only gitch now and then), raising suspicoins against the browser appears justified. While all the other apps run locally, Onshape runs in the browser, so there might be yet another interface layer involved, that needs to be active and forwarding the space mouse input. Some super-secure browsers might keep a lid on that until specified otherwise by the user. Have you tried another browser to check that out?

Sign In or Register to comment.