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3D Connexion SpaceMouse - Not working

robert_garvinrobert_garvin Member Posts: 8 ✭
in Using Onshape

I can't seem to get the SpaceMouse to work in OnShape. It works in Bambu Studio, Orca Slicer, and Fusion 360. It also works in the demo software.

It does NOT work in Cura Slicer, right out the box, but I don't use that, so it's not a big deal.

3DxMacCore version 1.3.7.529 (529)

3DxWare version 10.8.7 (3836)

And Oddly: SpaceMouse Wireless - Firmware 0.00

Firmware is version 0.00?

I'm using Arc Browser, Version 1.94.0 (62506). (Built on Chromium Engine Version 136.0.7103.93)

MacOS 15.4.1 (24E263) (I do see via this page that Mac OS 15 isn't supported, neither is 14… Not sure when this page was last updated.)

This is confusing, because it works in Bambu Studio and Fusion360. So I'm assuming it has something to do with forwarding the mouse outputs to the web browser?

Any help is appreciated. Thanks!

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Comments

  • EvanReeseEvanReese Member, Mentor Posts: 2,669 PRO

    Not sure why, but every so often I need to restart the 3dxNLServer to get mine working with Onshape again. To do that I

    1. hit "command+space" to bring up the spotlight search on my Mac.
    2. Type "3dx" which autocompletes to 3dxNLServer
    3. Hit "return" to restart it
    4. In Onshape I use "shift+r" to hard refresh the page.

    Kind of annoying, but It also goes really quick.

    If that fails a full computer restart seems to help.

    Evan Reese
    The Onsherpa | Reach peak Onshape productivity
    www.theonsherpa.com
  • romeograhamromeograham Member, csevp Posts: 725 PRO

    ….and for Windows, the process is similar:

    1. hit Windows key - type "Sto…" to invoke "Stop 3DxWare".
    2. Allow it to complete
    3. hit Windows key - type "Star…" to invoke "Start 3DxWare"
    4. Allow it to complete
    5. then often I need to refresh the browser window I'm working in

    As Evan said, it's annoying, but quick.

  • martin_kopplowmartin_kopplow Member Posts: 1,054 PRO

    @robert_garvin

    If it doesn't work at all, (as opposed to only gitch now and then), raising suspicoins against the browser appears justified. While all the other apps run locally, Onshape runs in the browser, so there might be yet another interface layer involved, that needs to be active and forwarding the space mouse input. Some super-secure browsers might keep a lid on that until specified otherwise by the user. Have you tried another browser to check that out?

  • ben_hughes495ben_hughes495 Member Posts: 2 ✭
    https://forum.onshape.com/discussion/comment/117129#Comment_117129

    This process used to work, but as of at least this month, possibly as early as in the last year and a half, I'm not able to launch 3DxNLServer. I'd be interested to know if that might be the issue here as well? The way to check is if 3DxNLServer appears in activity monitor, and if it doesn't you should be able to see a Log entry in Console with more info

    I'm trying to get more info from the 3Dconnexion forums, but no luck so far: https://forum.3dconnexion.com/viewtopic.php?t=57953&sid=a76fe33119ff4fc1de994d70474db8fd

  • S1monS1mon Member Posts: 3,718 PRO

    I'm not sure what's happening on your system, but I also occasionally kill/relaunch 3DxNLServer if nothing else is working.

    image.png

    I have a shortcut to it in my dock, and the actual executable ("3DxNLServer.app") is in a subfolder in the applications folder:

    image.png

    Simon Gatrall | Product Development Specialist | Open For Work

  • casey_wincasey_win Member Posts: 2 ✭

    If your using Google Chrome I found there is a setting that allows or denies access to devices on you local network, changing this to allow fixed it for me

  • eric_peirceeric_peirce Member Posts: 4 ✭

    launching 3DxNLServer doesn't fix my broken spacemouse. any other thoughts?

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