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How do I connect to Onshape?
scott_jenne
Member Posts: 2 ✭
I'm trying to play around with Onshape, but I can't seem to get connected. I'm on a network connection via Chrome, but everytime I try and open or create a document I get an error saying "Onshape is not connected". Has anyone experienced this before? Is it possible that Onshape can't get passed my firewall-ed network connection? Thanks in advance.
0
Best Answer
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lougallo
Member, Moderator, Onshape Employees, Developers, csevp, pcbaevp Posts: 2,016
@scott_jenne In that case, there is not much we can do. You will need to discuss this with your IT and allow websockets from onshape.com domains.
Lou Gallo
Sr. Director of Product Definition. UX and Support5
Answers
Websockets test: http://www.websocket.org/echo.html
Your IT might need to allow websocket traffic.
Sr. Director of Product Definition. UX and Support
Thanks!
Sr. Director of Product Definition. UX and Support