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Reality Server stays on a black screen

sam_holbirdsam_holbird Member Posts: 3 EDU
Hi - simple problem - hopefully a simple solution.

Reality server loads but the viewer remains black.

Any suggestions?



  • xphilipxphilip Member Posts: 10 PRO
    Please click on the 'Report a bug' menu item in the help pulldown WHILE the Reality Server element (tab) is active.
    This will generate a service request directly to MyGenius (the creators of RealityServer).
  • sam_holbirdsam_holbird Member Posts: 3 EDU
    Ok thanks!
  • AuroraRonAuroraRon Member Posts: 104 PRO
    Did you ever find a fix for this? It's happening to me now.
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