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Follow Mode does not work

scott_karlins689
scott_karlins689 Member Posts: 2 EDU
in Community Support
Follow Mode does not work when there are four or more users in the document. All the additional users beyond 4 shows up as a +3 or whatever the remaining total is. You cannot click on that Social Cue. You can hover over it, and it will give names, but you cannot click on the name to start the follow.

Is there any other way to do the Follow Mode?

Thanks!
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Answers

  • awk
    awk Member, Onshape Employees, Developers Posts: 78 image
    Please use the Contact Support item in the help menu to open a ticket and we'll take a look. A screenshot of the issue if you can easily reproduce this with some other people would be helpful too.
    Director of API, Appstore, and App Partner Technical Support
  • steve_siefert
    steve_siefert Member Posts: 3 EDU
    Was this ever resolved or is there a work around we are hitting the same issue.
  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,116 image
    This is a limitation in the UI for Follow Mode when there are many users in the same doc at the same time. Please submit a bug.
    Senior Director, Technical Services, EMEA
  • joshtargo
    joshtargo Member Posts: 679 EDU

    any progress on this?

  • S1mon
    S1mon Member Posts: 4,588 PRO

    The only value I've found for follow mode is to see what/where a colleague is working. Beyond that, if I really want to see the process, I use screen sharing with a video call (e.g. Zoom). It's much better. Much of the important interactions are lost in follow mode.

    Simon Gatrall | Product Development, Engineering, Design, Onshape | Ex- IDEO, PCH, Unagi, Carbon | LinkedIn

  • joshtargo
    joshtargo Member Posts: 679 EDU

    we've got about 10 of us on the robot at once, and the mentors want to jump around to see what each student is doing.

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