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New Help button

Ed_Lee47Ed_Lee47 Member Posts: 12 PRO
I assume everyone is seeing a new chatbot style Help button dropped over the bottom right hand corner of their workspace today...

I find this really annoying, almost offensive. It's not needed - there's plenty of ways to contact support (who are excellent at responding) through the help menu or these forums. It obstructs the workspace, and is visually distracting. The placement is a joke, blocking the tab selection. Fail on the UI testing team.

Remove it, please!


  • Ed_Lee47Ed_Lee47 Member Posts: 12 PRO
    Oh, and it's blocking the dimension readout!
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 4,160
    @Ed_Lee47 - that button appears when you are in the preferences page. There used to be a bug a few years back that it would appear in other pages, but I've not seen that for a long time. Does a browser refresh get rid of it (hold shift and press the refresh button to do a hard refresh, if you are using chrome)? 
    Director, Technical Services, EMEAI
  • Ed_Lee47Ed_Lee47 Member Posts: 12 PRO
    Refresh didn't clear it, nor did browser restart. I had to completely reboot my machine and then it went away. Sorry I got a bit 'ranty' there but it was a right PITA.
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