Can't submit a review for KeyShot app

Ryan_McClelland

I rated the app, then clicked write a review. The Submit button turns blue when all the fields are filled in, but clicking it doesn't do anything and the review does not seem to Submit. Not sure if it is just for KeyShot, or for all apps. This may explain why there are so few reviews.

sebastian_glanzner

I just tried it and also can not submit a review!

sebastian_glanzner

@Ryan_McClelland I just tried it again and nothing happens when I hit the "submit" button.

@NeilCooke Is that a problem for everyone?

Aaron_Magnin

Hey @sebastian_glanzner and @Ryan_McClelland... we're looking into this right now. Sorry about the delay, but I was able to recreate the issue and share the error with our development team. 

sebastian_glanzner

@Aaron_Magnin Thank you :-)

Aaron_Magnin

Okay, an update for @sebastian_glanzner & @Ryan_McClelland ...as mentioned earlier I've reported and documented this issue with the details from my console/network, but in order for you to stay in the loop you'll also need to submit a ticket. You probably already know how to do that, but if not, here are the details: https://cad.onshape.com/help/Content/contactus_And.htm 

Although this is in the app store, you can still use the same reporting method, and if I could do it for you I would.

Let me know if you have other questions. 

sebastian_glanzner

@Aaron_Magnin
I contacted the Support, thanks.