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Help - auto-detect and store system
S1mon
Member Posts: 2,359 PRO
Unless there's some hidden setting that I'm missing, it seems really wasteful that every single help page has a selector for "Desktop, iOS, Android". Why not have the web page auto-detect the browser/platform and server that flavor by default, and then - for example - if I really need to see the iOS version while I'm browsing on desktop, I can manually select it? Alternatively there could be some sort of cookied setting somewhere in the header or footer of the page which could be toggled. By default this could start with the same auto-detected choice, but if the user selects something different, it's stored as the new default.
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@S1mon We did this before and we got a ton of feedback how to get to the mobile version.
@lougallo Since I didn't see how it was implemented previously, I can't really comment on why you got that feedback. It seems like there should be a good way to make the defaults useful and easy to change if necessary. Hitting an extra button every single time I want help seems crazy.