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maciekmaciek OS Professional Posts: 11 PRO

I see Onshape logo on 3dconnexion website, but it doesn't work on any browser. How can I make it work?



  • mahirmahir Member, Developers Posts: 1,051 ✭✭✭✭✭
    I've noticed frequent disconnects between OS and 3Dx. Usually the quickest way to fix things is to update the 3Dx driver.
  • wayne_sauderwayne_sauder Member Posts: 45 PRO
    Is your internet connection through a VPN or any kind of filtering software. That can cause issues.
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 3,393
    Internet connection shouldn’t matter because the 3D mouse is controlling the browser not Onshape directly. 
  • Evan_ReeseEvan_Reese Member Posts: 571 PRO
    I use a 3Dconnexion space mouse and it disconnects from time to time. I'm on Mac in Chrome and what usually fixes it for me is to press "command + space" to open search. Then find "3DxNLServer" and open it (usually I just type "3dx" which autocompletes, then "enter" to open. it's quick.). Last I hold "shift" and refresh the page. That usually works for me. It sounds like a lot of steps, but it really takes like 3-5 seconds. If that fails, I restart my machine.
    Evan Reese / Principal and Industrial Designer with Fractal
    Website: fractalmade.com
    Instagram: @evan.reese.designs
  • mahirmahir Member, Developers Posts: 1,051 ✭✭✭✭✭
    Sorry, when I said "disconnect", I didn't mean network connection. I was referring to OS or 3Dx changing something software related on their ends which then requires the the driver to be updated in order to keep my spacemouse working.
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