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How can my project disapear from the cloud ?
![tonvis](https://cad.onshape.com/images/placeholder-user.png)
I made a folder : In Metal working tools -> Tripan turningtools and this folder was updated last week, I am not sure which date,.
I am working in my workshop now on the project and missing the last drawings !
Everything has gone exept for a brochure. Searching on on Tripan , I found a old copy of my project dated 4 Jan 2021 by Dragoljub Miadjenovic which I downloaded
to get my outdated design back.
This must not be happen in the CLOUD ,and is a serious problem special for professionals. !
Can you please help to get my design on the Cloud again ?
Best Regards Ton Visch
0
Answers
We made a ticket for this so we can find your document, tab, or document folder for you. Can you go to https://onshape.zendesk.com/hc/en-us/requests and work with us there?
I found your document. You put it in the trash on June 29th. I put the link to the document in the ticket. Please let us know if there is anything else we can do.