Home› Using Onshape

Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Public documents do not open

gonzalo_chomongonzalo_chomon OS Professional Posts: 52 ✭✭
edited September 2015 in Using Onshape
I am experiencing a problem, public documents do not open for me. 
I can open the ones that I have created, but can not access any other public document, it only gives the runing clock of "Loading workspace" mesage.
Does anyone is having the same trouble?

Comments

  • john_mceleneyjohn_mceleney Onshape Employees Posts: 57
    @gonzalo_chomon no I am not experience problems with loading public models. Please submit to support

  • ilya_baranilya_baran Onshape Employees, Developers, HDM Posts: 1,175
    I just confirmed that I can open public documents both in the US and EU. If you're still seeing the problem, please file a support ticket so we can cross-check what you're seeing with our logs to determine the problem.
    Ilya Baran \ VP, Architecture and FeatureScript \ Onshape Inc
  • gonzalo_chomongonzalo_chomon OS Professional Posts: 52 ✭✭
    Well Aparently it was a temporal issue, now it is working ok.
    Althought they take quite long to charge.

  • lougallolougallo Member, Moderator, Onshape Employees, Developers Posts: 2,001
    @gonzalo_chomon if it happens again let us know. 
    Lou Gallo / PD/UX - Support - Community / Onshape, Inc.
  • gonzalo_chomongonzalo_chomon OS Professional Posts: 52 ✭✭
    Thank you @john_mceleney @ilya_baran and @lougallo
    What a service !!!!
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.

Sign In

Categories

Vanilla Forums