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New frame feature not showing up

Triton_EngineeringTriton_Engineering Member Posts: 14 ✭✭
Hi all,

For some reason the new frame feature (released Feb 2022) is not showing up in toolbar when in a part studio. I have searched the tools to ensure it is not hiding somewhere but no luck. I have one document where the frame feature does show up but in a couple other documents it does not. I have also tried creating a new document, but frame feature in part studio.  Don't believe I need to update anything but I could be wrong.  Wondering if anyone else has ran into this issue/has found a solution?  

Thanks!
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Best Answer

  • lanalana Onshape Employees Posts: 709
    Answer ✓
    You should see Frame icon if you create a new document. If you are not seeing it in a part studio it means that the document was not updated to the latest Feature library or you might have restored to before upgrade. Please check notices - there might be one offering to do update there. If so , accept it. Otherwise please file a support issue, we will help you.

Answers

  • lanalana Onshape Employees Posts: 709
    Answer ✓
    You should see Frame icon if you create a new document. If you are not seeing it in a part studio it means that the document was not updated to the latest Feature library or you might have restored to before upgrade. Please check notices - there might be one offering to do update there. If so , accept it. Otherwise please file a support issue, we will help you.
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